Ⅰ. General Provisions​

1. Easywhite formulates this policy to regulate the processing of users' (hereinafter referred to as "you") personal information and protect your privacy and information security.​

2. By using our services (including websites, APPs, offline services, etc.), you agree to this policy; if you do not agree, please stop using them.​

3. We may modify this policy according to legal and business adjustments. After modification, it will be publicly announced through official channels, and your continued use shall be deemed as your consent.​

Ⅱ. Scope of Personal Information Collection​

1. Necessary information：Mobile phone number, email address, and password are required for registration/login; name, address, phone number, and payment-related information (complete bank card passwords are not stored) are required for transactions; only public information such as avatars and nicknames is obtained for third-party authorized login.​

2. Automatically collected information: Device model, system version, usage records (page browsing, clicks, searches); if you agree, location information (used for nearby service recommendations) can be collected, and you can turn off the permission at any time.​

3. Information provided by third parties: With your consent, necessary information can be obtained from partners such as payment and logistics, and partners are required to ensure the legality of the information.​

4. De-identified and anonymised non-personal information may be freely used by the company for service optimisation and market analysis.​

Ⅲ. Purposes of Using Personal Information​

Your information will only be used for the following purposes:​

1. Provide and maintain services (such as account creation, order processing, and fault repair);​

2. Verify identity and prevent account theft and fraud;​

3. Respond to inquiries and send service notifications (such as order status and security reminders);​

4. Recommend products/advertisements after your consent (can be turned off through settings);​

5. Comply with legal requirements or protect legitimate rights and interests.​

Ⅳ. Information Protection Measures​

1. Technical aspect: Adopt SSL/TLS encrypted transmission, database encryption, set up firewalls, and regularly test and fix vulnerabilities;​

2. Management aspect: Restrict information access permissions, train employees, and formulate emergency response plans for security incidents;​

3. Third - party management: When entrusting third parties to process information, sign confidentiality agreements and supervise them.​

4. Reminder: Network transmission is not absolutely secure. Please keep your account password properly and contact customer service in time if any abnormality is found.​

Ⅴ. External Provision of Information​

Your information will not be provided to third parties except in the following circumstances:​

1. With your consent;​

2. Required by law or law - enforcement agencies;​

3. To protect your or third parties' legitimate rights and interests in emergency situations;​

4. For business cooperation (such as mergers and acquisitions, entrusted processing), and ensure that third parties comply with this policy.​

Ⅵ. Your Rights​

1. Inquiry/Access: You can check your information through "Personal Center" or customer service.​

2. Correction/Supplementation: You can apply for modification if you find any errors in the information.​

3. Deletion/Withdrawal of Consent: You can apply to delete information or turn off permissions (which may affect some services) when conditions are met.​

4. Account Cancellation: You can apply for account cancellation through settings or customer service. After cancellation, your information will be deleted or anonymized (except as required by law to be retained).​

5. Complaint: If you have any objections to information processing, you can contact customer service, and we will reply within 15 working days.​

Ⅶ. Storage Period​

1. Information is stored for the shortest period according to service needs. If the law stipulates a longer period, such stipulation shall prevail.​

2. After the period expires or the service is terminated, your information will be deleted or anonymized.

Ⅷ. Protection of Minors​

Ⅸ. Contact Information​

• Customer service hotline: 852 6546 2901​​

• Working hours: Monday to Friday 9:00-18:00 (excluding public holidays)​

Ⅹ. Others​

1. This policy is governed by the laws of the Republic of China (for overseas users, the laws of their location apply; in case of conflict, the laws of the location where our company is located shall prevail).​

2. Disputes shall be negotiated first. If negotiation fails, litigation can be filed in the court where our company is located.​

3. This policy shall take effect from [Release Date].​

easywhite​

【發布日期：2025年8月8日】​